Sales Policy for Primehato Auto Accessories

Effective Date: January 4, 2025

Welcome to Primehato! Thank you for choosing us as your trusted provider of premium auto accessories. To ensure a seamless and satisfactory shopping experience, we’ve outlined our comprehensive Sales Policy. This policy applies to all purchases made through our website and other official sales channels.

Contact Information

1. Product Availability

At Primehato, we strive to keep all listed products in stock. However, availability may vary due to high demand. If a product is temporarily unavailable, we will notify you promptly with the option to:

  • Wait for the item to restock.
  • Modify your order to a similar product.
  • Request a full refund.

2. Pricing and Payment

All prices displayed on our website are in USD and inclusive of applicable taxes. Payments can be made via:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • PayPal
  • Primehato Gift Cards

For secure transactions, Primehato employs industry-standard encryption technology.

3. Discounts and Promotions

  • All promotional offers are valid only during the specified time frame and cannot be combined with other discounts unless otherwise stated.
  • Discounts may be subject to additional terms and conditions, which will be communicated during the promotion.

4. Order Confirmation and Delivery

  • Once your order is placed, you will receive a confirmation email with a unique order ID.
  • Primehato ships across the United States and offers multiple delivery options, including expedited shipping.
  • Orders are typically processed within 24-48 hours. Tracking information will be provided upon shipment.

5. Cancellation and Modification Policy

  • Orders can be canceled or modified within 24 hours of placement.
  • After 24 hours, changes may not be guaranteed but will be accommodated where possible.

6. Return and Refund Policy

We are committed to your satisfaction. Our return policy includes:

  • Eligibility for Return: Items must be returned within 30 days of receipt in their original condition and packaging.
  • Refund Process: Refunds are issued to the original payment method within 7 business days after the returned item is received and inspected.
  • Non-Returnable Items: Customized or clearance items are not eligible for return.

7. Warranty and Support

  • All Primehato products come with a standard warranty covering manufacturing defects for 12 months.
  • Warranty claims require proof of purchase and may involve repair, replacement, or refund.

8. Customer Support

Our team is dedicated to assisting you with any inquiries or concerns. Reach us via: